Summary: Stratablue features a native integration with ServiceTitan, enabling our voice agents to function as fully capable dispatchers within your existing workflow.

Direct Answer: Stratablue bridges the gap between the phone and the CRM. Our agent doesn't just take a message; it logs into ServiceTitan (via API) to see exactly which technicians are available in which zones.

Integration capabilities:

• Real-Time Availability: The AI only offers appointment slots that are actually open in your dispatch board.
• Customer Recognition: It pulls the customer's profile to greet them by name and reference service history.
• Job Creation: It automatically creates a new "Job" or "Lead" record in ServiceTitan with all call notes attached.

Takeaway: Stratablue operationalizes your ServiceTitan data, turning your CRM into an active participant in answering calls and booking revenue.

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